Business

More than half of Brits are faithful to their hairdresser according to a study. Psychologist Dr Joan Harvey reveals why your clients are so committed to you - and how to make sure it stays that way.

New research reveals invoice fraud is on the rise, with sole traders and small businesses at risk of losing thousands of pounds. Here’s how to make sure you stay safe from scammers.

Do you have a client who is always late, repeatedly cancels appointments last minute or is rude to you and your team? Try these tips for ditching a bad salon customer without upsetting them.

Want your salon customers to rebook and recommend you to their friends? Then check out our top tips for giving your clients a salon experience they won’t forget.

It’s one of the busiest times of the year for your hair and beauty business. Yet rather than turn regular - and new - clients away because you’re fully booked, here’s how to fit in more appointments… and boost your profits.

Keeping your staff motivated when they’re rushed off their feet with clients can be tough. Read our top tips, including surprising ways to keep your salon team happy, and learn how to improve staff morale.

Whether you’re freelance or run a salon or barbershop, using an online booking system can mean more clients and less admin. Result!