conditions
of purchase
All purchases are subject to
acceptance of the following terms and conditions. Note all products
and product information available on this web site are intended for
trained professional beauty therapists and hairdressers only and are
for sale on a strictly business to business basis. Products are not
intended for sale to members of the general public. Please read the
terms and conditions carefully and do not hesitate to contact us if
you require further information or clarification. If you do not accept
these terms and conditions, please discontinue your purchase. This
web site is made available by us, Salon Services (Hair & Beauty Supplies) Limited ("Salon Services")
and all references to "we" and "us" are to Salon Services. All visitors
to our web site are referred to as "you".
1. The Contract between us
To make a purchase from our
web site, you must complete the on-line registration form. A binding
contract for the sale and purchase of goods between you and us will
only come into effect when we issue to you confirmation of order and
an order reference number to the e-mail address provided by you on
the registration form. We are not obliged to accept any order(s) you
submit.
2. Price and payment
We reserve the right to revise
at any time the price of goods offered for sale on our web site without
notice. All orders for goods are subject to availability and Salon
Services reserves the right to refuse to supply to any individual
or company for whatever reason. Although Salon Services tries to ensure
that prices on this web site are accurate, errors can sometimes occur.
[The prices as stated are therefore indicative only but an accurate
total price, including delivery charges, will be confirmed to you
when we send you confirmation of our acceptance of your order.] If
the price when confirmed, is not to your satisfaction your sole remedy
is to withdraw your order and return the goods, to us in an unused
condition, if already delivered to you. All prices are exclusive of
VAT and are quoted in British Pounds Sterling unless otherwise stated.
Payment in full is required to be made by any of the following credit
cards Visa, Mastercard, American Express, or Switch debit card through
this web site prior to despatch of goods. Where a credit agreement
exists between you and us, payment in full in cleared funds is required
to be made no later than 30 days from the date of our invoice. In
the event of late payment by you, we or our appointed representatives
reserve the right to enter onto your premises to remove the goods.
Until such time as payment is made in full in accordance with this
Clause, you will keep all such goods separate and identifiable from
the rest of your property.
3. Delivery
We aim to despatch your order
within 24hours. We try to deliver the goods in accordance with the
delivery times and charges set out below. We are only able to deliver
to the United Kingdom and Northern Ireland at the present time. Please
note the delivery times stated below are indicative only and we are
not responsible for any delays.
Delivery Times - Orders made
before 12noon delivered within 48 hours else within 2-3 days. SOme
furniture or special order items may take longer for delivery. Estimated
delivery times are given in good faith.
Delivery Charges -
- Most of UK Mainland - Parcels
upto 20Kg in weight delivered by our nominated carrier service at
a cost of £3.95 + vat
- Northern Ireland, Scottish
Highlands and Islands - Parcels upto 20kg in weight delivered by
our nominated carrier service at a cost of £5.50 + vat
- Large & Heavy Items - Special
delivery rates apply as follows: UK mainland - £6.00+vat, Northern
Ireland - £9.00+vat Scottish Highlands & Islands - £9.00+vat. 4
weeks delivery may apply to certain items. Large orders will be
quoted separately
All charges are excluding VAT.
Small packages may be sent out via Royal Mail. We reserve the right
to make an extra charge for re- delivery if you are not available
to accept or receive the goods when delivered to you.
4. Tax and other charges
We charge UK VAT at 17.5% on
all orders. All local customs, excise, value added and import taxes
are your responsibility and we will not pay these charges. In addition,
we will not be responsible for any costs, fines, taxes or duties incurred
as a result of goods being seized outside the United Kingdom. We will
not provide any refunds or credit notes in these circumstances.
5. Returns and refunds
When goods have been ordered in error or are
not as expected, the Company may agree to their return on the following
conditions.
- you must contact Salon Services
by e-mail or in writing within seven working days of your receipt
of the goods and provide us with your order reference number.
- if you wish to return unwanted
goods please ensure that any product you return is in original condition,
unworn or unused and sent back to us in its original packaging.
Your Statutory Rights are not effected.
- If we do not receive notification
within seven days, any shortage, damage or other deficiency will
be deemed to have occurred after delivery to you.
- If, in our opinion, the
returned goods are damaged we will provide you, at our option, with
replacement goods or a refund for the total costs of the goods within
30 days of our receipt of the returned goods.
- If we find that the goods
are not damaged or faulty, we will return the ordered goods to you
and you will be responsible for the cost of the return shipping.
We will also charge you an administration fee of 10% of the cost
of your original order.
- Goods which are given free,
as part of an offer, are not exchangeable or refundable, unless
the full offer is returned, subject to normal conditions.
Return to following address:
WEB RETURNS
Salon Services
Hair & Beauty Supplies Ltd
Unit 7 Evanton Drive
Thornliebank Industrial Estate
Glasgow
G46 8HZ
Scotland
UK
6. Product descriptions
In describing the Products
available on our web site we attempt to be as accurate as possible.
Salon Services, however, does not warrant that Products descriptions
or other content of this web site is accurate, complete, reliable
or error-free. If a Product offered by us is not as described, your
sole remedy is to return the Product in an unused condition in accordance
with the provisions detailed below.
7. Your account
If you use our web site, you
are responsible for maintaining the confidentiality of your account
and password and for restricting access to your computer. You agree
to accept responsibility for all activities that occur under your
account and all passwords. To place an order on this web site, you
must be a trading entity [or a professional beauty therapist or hairdresser]
(over the age of 18 years) otherwise you are not entitled to complete
the on-line registration form required to place an order. We reserve
the right to refuse service, terminate accounts or cancel orders at
our sole discretion. We will deliver the goods ordered by you to the
address given by you for delivery on the on-line registration form
at the time of your order and by whatever means we reasonably consider
appropriate.
8. Ownership of Goods
We will retain ownership of
the goods you order until we receive full payment for the order including
the applicable delivery charges (including any charges for re-delivery
in accordance with Clause 3 above). Once the goods have been delivered
to you they will be held at your own risk and we will not be liable
for their loss or destruction.
9. Cancellation and variation
of orders
Prior to despatch, cancellation
will only be accepted on the following terms:
- 5% handling charge on standard
items.
- special non-standard items
such as specialised equipment or salonwear cannot be cancelled and
payment must be made in full.
Cancellation after despatch cannot be accepted
10. Product availability
All products are subject to
stock availability. If we have insufficient stock to deliver the goods
ordered by you we may, at our option, send a carefully selected substitute,
alternatively, any sum debited to your credit card will be re-credited
to your account and we will notify you by e-mail at the address given
by you in your registration form. The refund will be made as soon
as possible after such notification and in any event within thirty
days of receipt of your order. We will not be obliged to offer any
additional compensation for disappointment suffered.
11. Warranty
All products are sold subject
to the manufacturer's warranty which we will honour to the extent
of such warranty but all products packaged in glassware are hereby
expressly excluded from this warranty. All products sold on this web-site
are intended for use by trained professional beauty therapists and
hairdressers only and not for use by members of the general public
except under the direct supervision of a trained professional beauty
therapist and/or hairdresser and Salon Services and the hosts of this
web site accept no responsibility for and exclude any and all liability
in connection with the use or misuse of any Products purchased on
this web site. We will be entitled to set off any or all sums due
by you to us against any or all sums due by us to you. Nothing in
this Clause is, however, intended to limit any rights you may have
under applicable local law that may not be excluded nor in any way
exclude or limit Salon Services' liability to you for any death or
personal injury resulting from their negligence.
12. Disclaimer
OTHER THAN AS EXPRESSLY SET
OUT IN THESE CONDITIONS, SALON SERVICES MAKE NO REPRESENTATIONS OR
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF
THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED
OR SUPPLIED ON THIS WEB SITE. SALON SERVICES AND THE HOSTS OF THIS
WEB SITE, THEREFORE, EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS
OR IMPLIED TO THE EXTENT PERMITTED BY LAW INCLUDING BUT NOT LIMITED
TO WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE WITH RESPECT OF THIS SERVICE, OUR PRODUCTS
OR ANY MATERIALS. EXCEPT IN RESPECT OF PERSONAL INJURY ARISING FROM
NEGLIGENCE, SALON SERVICES AND THE HOSTS OF THIS WEB SITE HEREBY EXCLUDE
LIABLITY FOR ANY CLAIMS, LOSSES, DEMANDS OR DAMAGES OF ANY KIND WHATSOEVER
WITH RESPECT OF ANY INFORMATION AND/OR SERVICES AND/OR PRODUCTS PROVIDED
ON OR THROUGH THE WEB SITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT,
INCIDENTIAL OR CONSEQUENTAL LOSS OR DAMAGES, COMPENSATORY DAMAGES
OR LOSS OF PROFITS OR DATA WHETHER BASED ON A BREACH OF CONTRACT OR
WARRANTY, DELICT OR TORT (INCLUDING NEGLIGENCE) PRODUCT LIABLITY OR
OTHERWISE.
13. Termination
We reserve the right to terminate
immediately your ability to use any of our internet services at any
time.
14. General
These terms and conditions
of purchase constitute the entire agreement between us and you relating
to the purchase of our products and supersedes all other agreements
or understandings between us and you. Failure or neglect on our part
to enforce at any time any of the provisions in these terms and conditions
shall not be construed nor shall be deemed to be a waiver of our rights
hereunder nor in any way effect the validity of the whole or any part
of these terms and conditions nor prejudice our rights to take subsequent
action. If any provision in these terms and conditions is deemed to
be illegal or unenforceable by any competent authority such terms
and conditions shall to that extent be severed from the rest of the
provision of these terms and conditions which will remain in full
force and effect. We will not be liable for any failure or delay in
performing our obligations due to circumstances beyond its reasonable
control. Salon Services (Hair & Beauty Supplies) Limited is a Scottish company and Scots Law
shall therefore govern all transactions on this web site. You acknowledge
and agree that the Scottish Courts shall have exclusive jurisdiction
for the resolution of any disputes arising from these terms and conditions
or any orders placed on this web site.
15. Our contact information
If you have any questions regarding
our products, require clarification on these terms and conditions
or need to contact us for any other reason, please contact us by e-mail,
by fax on 0141 621 3600 or by writing to us at the following address
Salon Services (Hair & Beauty Supplies) Limited, Unit 7 Evanton Drive, Thornliebank Industrial
Estate, Glasgow, G46 8HZ, Scotland. |