Dispatch & Delivery

Delivery Charges (UK)

Free delivery on all UK orders over £30 (ex VAT)*
For orders under £30 (ex VAT) delivery will be charged at £3.75 (ex VAT)*
If the order total at checkout is less than £30 (ex VAT) after any discount is applied you will not qualify for free delivery*

Delivery Charges (Outwith the UK)
Channel Islands All orders - 2-3 days - £10 per box*
Isle of Man All orders - 3 days - £10.42 ex vat per order up to 25kg*
BFPO Please call 0330 123 1907 for a quote

*Excluding heavy or large items and college kits. Individual delivery charges will be shown at your basket. Delivery times exclude weekends. Prices exclude VAT. Special order furniture/equipment orders may take up to 12 weeks for delivery.

Delivery Times (UK)

Next day delivery: Orders must be received by 4pm Monday to Friday to be delivered the next working day. Next day delivery is for UK Mainland only and only applies to items that are in stock. Delivery to other areas, including Highlands, Islands and Republic of Ireland, may take up to two working days. Orders placed after 4pm will be dispatched the next woking day. Orders must be placed before 4pm Friday to be delivered on Monday. Some stocked furniture/equipment orders can take up to 4 days for delivery.

Delivery on products purchased during VAT Free events and promotions may take longer, please allow 3 to 5 working days for dispatch.

Orders will be processed and dispatched subject to credit card and address details being correct. Delivery times are quoted in good faith. Sally Salon Services can accept no responsibility for transport delays or circumstances outside of our control causing late delivery. We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. Delivery will be to the address advised in your order. If no one is available at a residential or other address at the time of delivery, unless special instructions were given at time of order, a note will be left to advise if your order has been returned to the depot.

For large items and/or orders you are advised to have assistance on hand as couriers will only deliver to premises kerb side and will not enter premises or deliver up or down stairs. If you require assisted delivery into premises or up or down stairs please contact us so we can make suitable arrangements. An excess delivery charge will apply for this service. You must ensure that any obstacles, such as door ways, are catered for.

Click & Collect

Order online for collection in your chosen store. Click & Collect orders follow the same lead times and delivery charges outlined in the standard delivery policy above. For more information on how to use Click & Collect, exclusions and returns, please see the Click and Collect information page