Contact Us

Salon Services

Call Centre Christmas Opening Hours

Our call centre opening hours will vary from our normal opening hours throughout Christmas and New Year.

Monday 22nd December - 8.00am to 6.00pm
Tuesday 23rd December - 8.00am to 6.00pm
Wednesday 24th December - 8.00am to 2.00pm
Thursday 25th December - Closed
Friday 26th December - Closed
Saturday 27th December - Closed
Sunday 28th December - Closed

Monday 29th December - 10.00am - 4.00pm
Tuesday 30th December - 10.00am - 4.00pm
Wednesday 31st December - 9.00am - 2.00pm
Thursday 1st January - Closed
Friday 2nd January - Closed
Saturday 3rd January - Closed
Sunday 4th January - Closed

Monday 5th January - 8.00am to 6.00pm

Customer Services

Please email us at:

Or call us on Lo-call UK: 0845 601 4861 

Office Hours
Monday 8am – 6pm
Tuesday 8am – 6pm
Wednesday 8am – 6pm
Thursday 8am – 6pm
Friday 8am – 5pm
Saturday Closed
Sunday Closed

Or write to:
Unit 3, The Arc,
25 Colquhoun Avenue,
G52 4BN
Your nearest store
To find your nearest store use our Store Locator.
Trade Cards
Are you having problems registering your trade card on the website or logging on to the site? Then please contact Customer Services as above. 

For all other trade card enquiries (expired cards etc) please call 0800 980 9961.

Equipment Enquiries
Please call 0845 600 1580 

If you wish to make a complaint about your purchase or delivery; please call the Customer Service team on:-

Landline: 0800 980 9961 - Free from BT Landlines

Mobile: 0330 100 3178 - Calls from 03 numbers mean that calls from private telephones, including mobiles, will only be charged at local rate. They will also be included as part of any inclusive minutes from your phone provider.

Email us at –
(please remember to check your junk mail folder or spam folder when waiting for a reply to an email)